About the Print Gateway Service

The Print Gateway service connects BarTender Cloud to the local printers that are connected to your computer and to the printers that are shared by other users within your account. It runs on your computer and registers your printers with BarTender Cloud. Then, when BarTender Cloud processes a print job, the service sends print data to your printers over the internet.

Installing this service is optional, but if it is not installed, BarTender Cloud cannot find your printers. You can still generate PDF files and send those to your printers manually, but your optimized print code generation, your printer settings, and metadata (such as RFID encoding) will not be used.

Before you install the Print Gateway service:

  • The BarTender Print Gateway service is a Windows-based service and can only be installed on a system running Windows 10 or Windows 11.

  • To be able to install the Print Gateway service, port 5952 must not be blocked by your firewall.

ClosedTo download and install the Print Gateway service

  1. In the document selection pane, click a document to open the Print page.

  2. On the Print page, in the message box that prompts you to download the Print Gateway service, click Install.

  3. After the Print Gateway service file is downloaded to your computer, usually in the Downloads folder, double-click it.

  4. In the User Account Control dialog, click Yes. The BarTender Cloud Print Gateway Setup wizard starts.

  5. Follow the steps in the wizard to select the installation folder where you want and to install the service.

After the Print Gateway service is installed, a message appears on the BarTender Cloud Print page that indicates that the service is running. In the Printer list, you can view your connected printers and select the printer that you want to use. You can also click Configure to display the BarTender Print Gateway Settings page.

ClosedTo setup auto-update for the Print Gateway service

After the Print Gateway service has been initially installed, updates to the service can be installed automatically. Periodically, the Print Gateways service checks for a new version of the software and, if it finds it, installs the updated file in the background.

  1. Go to the Print Gateway Settings page by pointing your browser to http://localhost:5952/settings. Alternatively, you can go to the Print page and click Configure under the Printer dropdown.

  2. At the bottom of the page, click Update Settings.

  3. In the Update Settings dialog, select the Enable Auto-Update checkbox to turn on Auto-Update.

    The File Version at the top of the dialog displays the currently installed version of Print Gateway.

  4. Click Save.

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