BarTender Mobile App Help

The BarTender® Mobile app makes professional printing as easy and flexible as using your mobile handheld computer or device and as powerful and secure as printing with BarTender Cloud, BarTender 2022, and BarTender 2021 by Seagull Scientific.

The BarTender Mobile app works with BarTender Cloud; BarTender 2022 Enterprise, Professional, and Automation editions; and BarTender 2021 Enterprise edition. By using the app, you can do the following:

  • Automatically authenticate with a BarTender site and then browse to a specific document folder within the site.

  • Use your device to print to local Bluetooth-connected printers and IP-connected printers as well as printers that are hosted on a BarTender site.

  • Add or edit data in real time by using in-app BarTender data entry forms and query prompts.

  • Use BarTender security features to monitor and access permissions to documents.

Requirements

The BarTender Mobile app requires that one of the following operating systems be installed on your mobile device:

  • Android (version 10 or newer)

  • iOS (version 15 or newer)

The app connects remotely to a BarTender site, which is a BarTender Cloud or Print Portal server that hosts your BarTender documents. The app requires that at least one of the following versions of BarTender be accessible from your network: 

  • BarTender Cloud

  • BarTender 2022 Professional, Automation, or Enterprise edition with Print Portal installed and configured

  • BarTender 2021 Enterprise edition with Print Portal installed and configured

Terminology

The following terms appear in this document:

  • BarTender Mobile app refers to the BarTender Mobile app that you download to your device.

  • BarTender Cloud refers to the BarTender software as a service (SaaS) product, which offers click-and-print functionality in a cloud-based setting.

  • Print Portal refers to the Print Portal companion application that you can install with BarTender 2022 and BarTender 2021. For more information, refer to Installing BarTender Print Portal in the BarTender help system.

  • BarTender site refers to the web service that hosts your BarTender documents, which might be BarTender Cloud or a Print Portal website or server. Collectively, these websites and servers are called BarTender sites.

    The app must be connected to a BarTender site to print the documents that are hosted on the site. You can add more than one BarTender site to the app, and these sites can be connected to the app simultaneously. However, the app can display only one BarTender site at a time.

    Typically, a BarTender site is installed and configured by your BarTender administrator. When this is the case, you do not need to configure the BarTender site to use the BarTender Mobile app to print documents; you need only to connect to it.

    For more information, refer to the Managing Your BarTender Sites section of this document.

Downloading the BarTender Mobile App

You can download the BarTender Mobile app from both the Google Play store and the Apple App Store. Search for "BarTender by Seagull". The app is free to download and does not require a BarTender product key code.

The app interface includes a navigation menu at the bottom of the app window. This menu includes the following options:

  • : Indicates whether an active connection to a BarTender site exists. When you tap this icon, the BarTender site that you last connected to is displayed. Available when you have previously connected to a BarTender site.

  • : Refreshes the BarTender site that you are connected to. Available when you are currently connected to a BarTender site.

  • : Opens the Manage Printer Settings page, which you can use to view, add, delete, and configure the printers that the app is connected to. Printers in your network are automatically detected, and you can manually add printers as needed. For more information, refer to Managing Your Printers.

  • : Opens the BarTender Sites page, which you can use to connect to a BarTender site, add one or more BarTender sites to the app, and edit or delete a BarTender site. Use this option to switch from one BarTender site to another. For more information, refer to Managing Your BarTender Sites.

  • : Opens the Information page, which displays version information and provides links to the Settings page, to the online help documentation, and to a list of the open-source licenses that the BarTender Mobile app uses. If a newer version of the app is available, you can click Install on this page to update the app.

Using the BarTender Mobile App Help System

This help system is divided into the following sections:

  • Managing Your BarTender Sites

    Learn how to add, configure, and delete BarTender sites.

  • Managing Your Printers

    Learn how to detect printers, manually add a printer to the app, and configure a selected printer's settings.

  • Printing Documents

    Learn how to select and print your documents in the BarTender Mobile app, select a printer to send the print job to, and add data to data entry forms and query prompts as needed.

  • Managing Settings

    Learn how to configure settings in the BarTender Mobile App.

  • Troubleshooting

    Get answers for commonly asked questions to troubleshoot your BarTender Mobile app configuration.