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Adding a User-Defined Scale

Different scale models from the same manufacturer often use compatible communication protocols. If you have a scale model that is not natively supported, and BarTender supports other models from the same manufacturer, you may be able to connect to the scale using an existing protocol. Check your scale’s manual or speak to a representative of the scale manufacturer to determine if your scale is compatible with any of the supported models.

BarTender may be able to work with your scale even if the manufacturer is not supported. To do this, you will need to define a regular expression protocol that your scale will use to communicate with BarTender. For more information about scale protocol, refer to Understanding Scale Protocols.

ClosedTo add a scale if the manufacturer is listed but the model is not

  1. From the Administer menu, select Weighing Scale Setup. If you do not have any scales installed, the Add Scale Wizard will automatically open. Otherwise, click Add Scale on the Weighing Scale Setup dialog to launch the Add Scale Wizard.

  2. On the Welcome page of the wizard, click Next.

  3. Click Next.

  4. On the Select Scale Model page of the wizard, select Define a model not listed above.

  5. Click Next to display the Define a Scale Model page of the wizard.

  6. From the Manufacturer dropdown list, select the name of your manufacturer.

  7. In the Model field, enter the model of the scale.

  8. Next you'll need to specify the scale's protocol. Because your manufacturer is natively supported by BarTender, there is a good chance that a compatible protocol is available. Select the protocol determined by your scale's manual or representative. Alternatively, click the Import button to select the protocol from a list.

  9. Click Next and walk through the rest of the Add Scale Wizard to finish installing the scale.

ClosedTo add a scale if the manufacturer is not listed

  1. From the Administer menu, select Weighing Scale Setup to open the Weighing Scale Setup dialog.

  2. Click the Add Scale button to open the Add Scale Wizard.

  3. Click Next.

  4. On the Select Scale Model page of the Add Scale Wizard, select Define a model not listed above.

  5. Click Next to display the Define a Scale Model page of the wizard.

  6. At the right of Manufacturer, enter your scale's manufacturer name.

  7. At the right of Model, enter your scale's model.

  8. Click the New button to open the User-Defined Protocol Properties dialog.

  9. Because you are adding a scale manufacturer and model that is not natively supported by BarTender, you will need to define the protocol. You need to specify a Command and Response Pattern for each of the scale commands you require. The response pattern must use regular expression syntax. Note that you can click the Copy Existing Protocol button to copy a protocol from an existing scale.

  10. When you have finished defining the protocol properties, click OK to close the User-Defined Protocol Properties dialog.

  11. On the Add Scale Wizard, click Next and walk through the rest of the Add Scale Wizard to finish installing the scale.

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