Unlocking BarTender Single Sign-On

Once the Enforce Single-Sign On checkbox has been selected, users who cannot authenticate through the configured Identity Provider, even administrators, are locked out of BarTender Cloud

If this happens, administrators are required to go through a temporary support process to unlock their account. Please contact Seagull Support if you are locked out of BarTender Cloud.

Self-service options for unlocking BarTender Cloud are scheduled for a later release.

Once access has been regained, do one of the following: 

• Correct the Identity Provider configuration

• Disable Enforce Single Sign-On