Understanding Activation

Activation is an easy, anonymous, process that authenticates your software license. Activation is an electronic form of the license agreement between Seagull Scientific and our valued customers.

You must activate your software in order to use the applications in the BarTender Suite, including BarTender Designer.

All applications in the BarTender Suite are available after you activate your software. You can test or preview features and applications that are not included in your licensed edition of BarTender; the application displays a message that you are using a feature requiring a higher edition and items printed using the unlicensed features include a watermark to identify that the item is printed in demonstration mode.

You need only to enter the product key code into the BarTender Licensing Wizard. Typically, this code is available from one of the following sources:

• The email that you received after purchasing BarTender that contains the license and installation instructions

• The email that you received after requesting a BarTender Free Edition PKC from our website: https://www.bartendersoftware.com/FreePKC/

• A separate product key code card that came with your software package

If you do not have a product key code, please contact Seagull Scientific.

During installation, the BarTender Licensing Wizard will guide you through the activation process. The wizard will ask for the product key code that was distributed with your software and then Seagull Scientific provides a secure web server for fast and easy activation. If the computer on which you are installing the software is connected to the Internet, the BarTender Licensing Wizard will automatically activate your product. The activation process does not collect or transmit any personal information.

If you are installing BarTender on a computer that does not have Internet access or your activation fails, you can visit the BarTender online Support Center for technical support contact information. Our company has representatives who are available to help complete your activation process.

BarTender Support Center: https://support.seagullscientific.com

No. The BarTender Licensing Service will periodically attempt to communicate with Seagull Scientific's activation server to look for updated license information, but the service will continue to run even when there is no Internet connection.

No. You must activate the software with a product key code.

No, but the computer on which you activate your software runs the BarTender Licensing Service, and you can install and run BarTender on as many computers as you want, as long as they can all communicate with the same BarTender Licensing Service. Your license is limited to the number of printers that you can print to, and the BarTender Licensing Service is responsible for monitoring printer usage.

You can move the license to a computer other than the one on which you activated your software by using the "Move License" option that is available on the Licensing page in BarTender Administration Console. BarTender Administration Console is included with your BarTender software.

Moving your license requires an Internet connection for communication with Seagull Scientific’s activation server.

It depends on the scope of the hardware change. Minor changes to hardware will not require reactivation. Replacing a substantial number of hardware components will cause the software to prompt you to contact Seagull Scientific and reactivate. You will be granted a number of days in which to do this. You can avoid having to contact Seagull Scientific by deactivating the software before the hardware change is made and then reactivating after it is done.

Yes. If you choose not to upgrade to the latest release, you will still be able to activate your older version, even if Seagull Scientific discontinues the product.

No. Activation is required to use the product, whereas registration is optional. However, there are important benefits to registering, such as having access to our world-class, free technical support and the ability to purchase product upgrades. It should be noted that activation is a completely anonymous transaction, whereas registration requires personal contact information.

Registration is optional. Registration requires your name and contact information, some information about where you purchased the software, and the product key code.

You can register your product by using one of the following methods:

• Complete the registration page in the BarTender Licensing Wizard.

• In BarTender, click the Help menu, and then click Register on the Web. Internet connection is required.

• Visit the following website: https://www.bartendersoftware.com/support/product-registration/

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