Technical Support

This online help system contains information that will answer most of your technical questions. If you still have questions after consulting these resources, contact our Technical Support Department at any of the following telephone numbers and email addresses.

When calling for technical support, it is very important to call from a phone right next to the computer that is running BarTender. This makes it much easier for our technical support personnel to assist you.

In order to receive technical support, you must click this link and register your product online. Unless you register, you will not receive technical support.

Faxed technical support requests will receive a faxed response, and email requests will receive an email response.

Please note the following limitations for technical support:

Technical support for Visual Basic scripting is limited. For information on support limitations, please see A Note on Technical Support for Visual Basic Scripting.
Seagull Scientific does not provide technical support for the UltraLite (UL) edition of BarTender. Contact your printer dealer or reseller for technical support.

United States (Bellevue, Washington, USA)

Telephone: +1 425 641 1408
Fax: +1 425 641 1599 (Attn: Technical Support)
Email: TechSupport@seagullscientific.com

Europe (Madrid, Spain)

Telephone: +34 91 198 46 00
Fax: +34 91 578 05 06 (Attn: Technical Support)
Email: EuroTech@seagullscientific.com

Asia-Pacific (Taipei, Taiwan)

Telephone: +886 2 7741 4700
Fax: +886 2 7741 4739 (Attn: Technical Support)
Email: AsiaTech@seagullscientific.com

Japan (Tokio, Japan)

Telephone: +81 3 4589 5400
Fax: +81 3 5847 5781 (Attn: Technical Support)
Email: JapanTech@seagullscientific.com